Testimonials

It is a challenge for non-profits to find companies that want to partner to improve the quality of life for the people they serve. Mac’s LTC Pharmacy is one of those rare companies that cares about the community, and is willing to take time to learn about the needs of older adults and develop programs to help them. Senior Citizens Home Assistance Service is thankful that Mac’s gives to the people of this community.

Renaissance Terrace is so grateful to be associated with Mac and Mike Wilhoit and their staff at Mac’s LTC Pharmacy. From my personal experience of over 30 years in long term care, Mac’s is unequivocally THE BEST pharmacy I have EVER had the pleasure to work with! Their professionalism, knowledge, dedication, responsiveness and commitment to our community along with that extra personal touch, make Mac’s the perfect pharmacy partner for our staff, our residents, and their families.

Time and again Mac’s LTC Pharmacy has gone above and beyond to make sure our residents received their medications even with a last-minute order change or for a quick move in. They provide a cost check analysis for potential residents to assist with decision making and cost preparation even prior to their move in. Mac’s cares about that person even before they are a customer. That is a rare trait these days. Additionally, they offer their knowledgeable services in way of community education seminars for residents and families and by assisting with in-service meetings for our staff. Mac’s truly is a total package of customer care and excellence and I would want nothing less for my residents.

I just wanted to touch base with you regarding your staff. Morgan, Charlene, Tim and your team are always exceeding my expectations. They are always so helpful, friendly and willing to help at a moment’s notice. Your staff at Mac’s Pharmacy is the best and I’m proud to be working with them!

As a Nurse Practitioner my patients care is of utmost concern. This involves a team approach, including a Pharmacy! I partner with my Pharmacy team to provide that complete team approach —Mac’s Pharmacy! They are not your average “Hometown” small pharmacy; in fact there is nothing average about them. The technology with the personal touch is what sets them apart. They make my job so much easier! They go the extra mile to make sure the patients are taken care of. I could not have chosen a better team to work with!

We are so grateful for the wonderful partnership that we have with Mac’s Pharmacy. The diligent pharmacy staff that we have the pleasure to work with are always extremely helpful. Mac’s LTC Pharmacy Solutions efficiently manages all of our pharmacy needs. This allows me, as the Director of Nursing, as well as the rest of the staff at Clarity Pointe to concentrate on providing the best of care to our residents each day. A perfect example of Mac’s customer service is when I have had to personally call them on a weekend day or after hours for a resident needing a crucial medication. They did not think twice about jumping right in to get our resident what they needed for the continuity of their care. Clarity Pointe of Knoxville is truly blessed to have such a trustworthy partnership with the Mac’s LTC team. Thank you for the heart of your business. It shows.

I just wanted to give a shout out to Mac’s LTC Pharmacy. Thank you for all you do! Your customer service is OUTSTANDING! The entire team is family and will go above and beyond to help you with anything you may need. There is no I in TEAM at Mac’s LTC.

We enjoy and appreciate the personalized, customized service to our residents, their families, and our nursing team. Mac’s LTC Solutions makes The Pointe at Lifespring a priority, allowing us to deliver the high quality we have promised to the residents we serve. We are like-minded partners sharing the common goal of excellence.